Frequently asked questions

We are located at 2509 Anabu Kostal Rd, Anabu II-D Imus, Cavite. We are beside Alfamart, near Elizabeth Seton School-South.

We welcome well-behaved pets of all kinds in our studio, including dogs, cats, birds, and small mammals. For the safety and comfort of all our customers, please ensure that your pet is clean, groomed, and under control at all times. If you have an exotic pet or any special requests, please contact us in advance to discuss your needs.

After you complete your payment, you will receive a confirmation email.

Hard copies will be printed out 15 to 20 minutes after your session. Soft copies will be sent via Google Drive after 1-2 days.

We allow walk-ins everyday from 10am to 10pm, only on available slots. Confirmed bookings will be prioritized.

Please contact us at least 24 hours in advance if you need to cancel or reschedule. Otherwise, there is a rebooking fee of P200 for Pupper Package and P500 for Kitten Package.

You may get a full refund if you cancel 24 hours before your schedule, otherwise your slot will be forfeited if you do not show up for your scheduled session and no refunds will be made.

We offer a 15-minute grace period for your scheduled slot. If you do not arrive within this time, your session will be forfeited, and no refunds will be issued.

We do not offer time extensions, but you are welcome to book multiple sessions if you need additional time.